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Terms & Conditions



This site is owned and operated by Surrey Energy Ratings Ltd whose office is located at 33 Albany Park Road, Leatherhead, Surrey KT22 7PA. By using this site, you accept these Terms & Conditions. If you do not accept these Terms & Conditions, please do not use the site. Surrey Energy Ratings Ltd may change the Terms & Conditions at any time by posting changes online. Please review these terms of use regularly to ensure you are aware of any changes made. Your continued use of this web site after changes are posted means you agree to be legally bound by these Terms & Conditions as updated and/or amended.


2 : USE

You may use this website and content for your own private, non-professional and professional use. You may not use, copy, disseminate, distribute or re-sell the website or content (or any part thereof) for any commercial use or purpose whatsoever without our prior written consent. The website and content has been specifically designed for use solely in the United Kingdom because the content relates to products and services available to residents of the United Kingdom only. You must not use the website or content in countries where it is restricted or prohibited by local laws, regulations, codes or customs.



3.1 The fees quoted on this site relate to the production of standard residential energy performance certificates, commercial energy performance certificates and display energy certificates. The quote does not include any additional legal work that may be required. Your appointed solicitor or estate agent will inform you of any such additional charges or fees.
3.2 All prices quoted exclude VAT unless stated otherwise.
3.3 The fees quoted do not apply to properties that are exempt from the requirements of energy performance certificates and assumes you are a UK resident purchasing a property in England or Wales.



Surrey Energy Ratings Ltd 30 day accounts are provided subject to status and agreement of our terms and conditions. Applicants must be:
4.1 A permanent UK registered sole trader, partnership or limited company.
4.2 Trading for a minimum of 12 months.
Homeowners that place an order are requested to settle their payment prior to receiving their final energy performance certificate.



5.1 Online quotation provided for the provision of professional surveying services including the carrying out of energy surveys, it is subject to full disclosure by the client as to the size of the property.
5.2 Where the property is significantly different to that described in the online quotation form we reserve the right to amend the cost and invoice accordingly.
5.3 All survey work is carried out by Surrey Energy Ratings Ltd. Surrey Energy Ratings Ltd is an accredited member of an official accreditation scheme and conducts business in accordance with its code of practice.
5.4 Any other professional work carried out by Surrey Energy Ratings Ltd is subject to separate terms and conditions which will be provided in writing at the time of requesting the service.



Nothing in these Terms & Conditions restrict or exclude our liability to you for death or personal injury caused by our negligence. Subject to the above, we shall not be liable for any loss, damages, costs, claims or expenses whatsoever arising from:
6.1 the acts, errors or omissions of third parties;
6.2 the accuracy or completeness of the website or content;
6.3 your use of the website and content other than in accordance with these Terms & Conditions. In no event shall we be liable for any indirect or consequential loss or damages whatsoever (including, without limitation, loss of profits) incurred by you or in respect of any claim made against you by any third party arising as a result of, or in connection with, your use of this website or it’s content. This website and it’s content are provided 'as is'. All warranties whether express or implied under law (including, without limitation, any warranties in relation to the content, information, data, services, interrupted use, errors, omissions, delays, termination of service, loss of data for any reason, fitness of purpose, infringement of third party property rights) are hereby expressly excluded to the fullest extent permitted by law.



Some pages on this website may contain web links to and from websites not operated or maintained by us (“Third Party Websites”). You are reminded that when you enter a third party website by means of a web link from this website, you will be subject to the terms and conditions of the third party website you are entering. Similarly, when you enter this website by means of web link from a third party website, you will be subject to these Terms & Conditions. Web links to third party websites are provided for your convenience only. You acknowledge and agree that we are not responsible or liable in any way for the information or content displayed on such third party websites (including, without limitation, advertisements about investment products and services) and we do not endorse or make any recommendation about products and services that are advertised or promoted on such third party websites.



All copyright, database rights and other intellectual property rights in all the material on the site including but not limited to site design, structure, page layouts, graphical images and underlying software code (collectively the “Content”) belong to Surrey Energy Ratings Ltd.



The Surrey Energy Ratings Ltd Logo, Surrey Energy Ratings Ltd, are all trademarks of Surrey Energy Ratings Ltd.
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Institute of Domestic Energy Assessors
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